Privacy Policy

This following document sets forth the Privacy Policy for the Iottag Pty Ltd website,, and Mobile Applications.

Iottag Pty Ltd is committed to providing you with the best possible customer service experience. Iottag Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Iottag Pty Ltd customer support features and mobile applications you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Location Services

Our Mobile Applications may, in order to complete their primary function, collect, store and upload location information of the mobile device and nearby asset tags to our cloud platform. Any information uploaded is transmitted and stored in an encrypted, secure location with access limited to the account holder. We take your privacy very seriously, and will never share your location information with a third party.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Iottag Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
For each user of our Mobile Applications, we expressively collect the followign non-personally identifiable informaiton, including but not limited to device manufacturer and model, operating system, interaction with the app. This information is used solely internally for the purpose of evaluating market statistics and optimisation of the applicaitons.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Iottag Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site or Mobile Applications.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.  Iottag Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Iottag Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 1300 66 22 80

Post: Attn: Privacy Policy,
Iottag Pty Ltd,
40 Porter Street, Prahran 3181 VIC, Australia